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Implementation

One of the key factors in ensuring the success of your Salesforce.com (SFDC) implementation is doing the first step properly - Business Process planning and mapping exercise.


Planning Process

A successful SFDC implementation depends on a detailed planning process at the outset of the project where business needs and processes are mapped to the SFDC solution. But the process does not end with the initial rollout of SFDC. It must be a continuous and iterative process that evolves as your business advances, adjusting to new challenges or opportunities across your organization.

Experience

At Compro, we have extensive experience helping companies, across business verticals, in tailoring their business requirements to address the needs around sales, customer service and marketing, as part of their SFDC implementations. As part of the SFDC Implementation we assist and advise the client in all aspects of project lifecycle including End-User and Admin-User Training, Go-Live Support, Ongoing Maintenance & Support etc.
In our experience implementing and institutionalizing Salesforce.com in any organization is an ongoing and continuous activity. Our experienced resources are aligned with clients to ensure this happens. As part of the implementation services our certified SFDC consultant will:

    • Run a requirements workshop to understand & analyze business requirements to ensure that SFDC is designed to support them
    • Provide on-going assessment of pressure points in your business processes that may impact SFDC adoption as well your Salesforce.com User effectiveness
    • Perform gap analysis and ensure that relevant business processes are embedded into the design of your SFDC deployment.
    • By working with our SFDC Implementation consultants you significantly reduce the risk of failure and increase the chances of ensuring success in your Salesforce implementation
    • Advise you on best practices, specific to your industry, on how to adopt to a cloud computing infrastructure.
    • Meticulously analyze all requested changes to SFDC to ensure that they reflect business practices and needs
    • Assess the use of SFDC across your organization to ensure that it is being utilized properly and effectively.
    • Help manage and support your SFDC implementation to ensure that you leverage the ongoing product enhancements and continue to reap benefits from your investments.
    • Assist with technical requirements definitions for your SFDC implementation

What we offer

We offer a comprehensive suite of implementation services suited to various Salesforce.com versions as well as to clients of varying requirements. Our services extend from a 2-3 day “Jumpstart” for Group Edition customers to large enterprise class projects that include a full business process review and implementation. Compro’s Business and Technical Analysts backed by Salesforce.com certification ensure that every customer leverages the full power of the on-demand Salesforce.com platform.
  • Quick Start

    The QuickStart service offered by Compro is designed to help small businesses to get up and running with Salesforce.com in the best possible manner.The QuickStart is typically executed onsite and done on a consecutive days.

  • JumpStart

    The JumpStart package is geared towards the Small to Medium Sized customers or pilot implementations. It is an ideal service for customers who intend to rapidly deploy their Salesforce.com CRM.

  • Enterprise

    More often than not Enterprises adopting a CRM require Business Process Review, Product Customization and Integration to other enterprise applications.

Integration

Compro's experience in being able to deliver complex integrations across multiple back-end applications has enabled many customers in achieving significant business benefits.Our knowledge of Salesforce.com integration capabilities coupled with expertise of building native or middleware based interfaces - has given us exposure in linking Salesforce.com to SAP, Oracle ERP, Fidelio/Opera, EC2, etc.

  • Integration

    Our technical architects work with clients to understand needs and advise the best possible approach, whether real-time or batch, required for their integration needs using the optimal mix of Cloud and traditional technology platforms. Our interfaces are architected and designed to perform optimally across devices and platforms, keeping in mind the nuances of performance and data management.

Force.com

Not all business problems can be solved with out-of-the-box solutions and more often than not custom development is needed. However, the traditional approach to custom development has its challenges. With Force.com platform as a service (PaaS) there is a new way to develop and deliver custom business solutions. Compro's experience of building SaaS based customized solutions enables your entire organization to be up and running with a brand new application without the additional cost of deploying infrastructure.

  • Force.com

    • Develop applications/utilities catering to specialized business needs such as data analytics, user defined reports, customized forecasting, process specific data validations and workflow requirements
    • Custom data integrations with backend ERP (e.g., SAP or ORACLE ERP) or other homegrown enterprise applications
    • Build custom business solutions that leverage the hosted Force.com platform infrastructure
    • AppExchange – Experience in building AppExchange products such as the extremely popular “Lead Look-Alike Finder” application. To read more about the Lead Look-Alike Finder click here

Work

We take pride in our numerous customer successes wherein we have assisted our customers in gaining substantial business benefits from their CRM implementations.

Customers

We ensure that the customer's needs and goals are fully aligned with the use of SaaS technologies and provide solutions that fit their processes, match their strategy and maximize their returns

"The top management as well as the users are extremely satisfied and happy with the way the partners have catered us as well developed the entire system. The partners have gone beyond expectations and given us a robust yet easy to use CRM."

Karan Doshi , Senior Manager - Projects, Nilkamal Limited.

We have implemented Force.com platform for our marketing services across India. We had a smooth implementation and the ease with which it was integrated was great. Special thanks to the team for an all out support in understanding our needs and implementing all the changes with lot of patience. We would definitely recommend Compro for any implementation in SFDC / Force platform.

Rajashekhar Reddy, Dy GM (Marketing), HR Johnson

Very much impressed with Compro team's efforts and making sure Salesforce is installed and running very smoothly. Good efforts put in to educate myself and other members in the team.

Bhavin Mehta, Director, Klitch Drugs (India) Ltd.

Partners

Salesforce Integration Partners

Contact

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Feel free to call or email us directly. Or fill out the form with your questions or comments (your mission), and someone from our team will get back to you. We look forward to hearing from you.

LSC Uday Park, Khel Gaon Marg, New Delhi – 110049
India
+91 (11) 42011900
salesforce@comprotechnologies.com
The Executive Centre Level-7,
The Capital, Plot C – 70, G Block,
Bandra Kurla Complex, Bandra (E),
Mumbai – 400051
+91 (22) 67128992
234 W. Florida Street, Suite 204
Milwaukee WI 53204
+1 414-765-0333
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